Process This! Episode 55: Record Retention & PROCESS Reviews
Episode 55 features our popular “What’s on My Mind” segment, with host Jon Wood discussing the importance of record retention and the departmental research needed to assess how long an …
Process This! Episode 54: Process Changes & Process Failures
Episode 54 features our popular “What’s on My Mind” segment where host Jon Wood discusses process changes and how those changes affect process failures. The holiday movie, Home Alone, serves …